Privacy Policy

Last updated: 25 October 2026

This policy explains how NEWWEX handles personal information. Please review it before using our services.

1. Who We Are

NEWWEX is operated by ONE BILLION SOLUTIONS PLT (LLP0005337-LGN), B2-2-3, Solaris Dutamas, No.1, Jalan Dutamas 1, 50480 Kuala Lumpur, Malaysia. “We”, “us” and “our” refer to the operator of NEWWEX.

2. Information We Collect

Depending on how you use our website and services, we may collect your name, email address, telephone number, account details, subscription status, transaction records, support enquiries and information you submit to us. Technical information such as browser details, device information and security logs may also be processed where necessary to operate and protect our services.

3. How We Use Your Information

We may use personal information to create and manage accounts, administer subscriptions, process and verify payments, provide purchased services, respond to enquiries, maintain platform security, prevent fraud, improve our services and comply with applicable legal obligations.

4. Payments and Service Providers

Payments may be processed by third-party payment service providers. Those providers may collect and process payment information under their own terms and privacy policies. We do not intend to store complete payment card details on our website. We may also use hosting, database, email and other service providers to operate NEWWEX.

5. Disclosure of Information

We do not sell personal information as a business practice. Information may be disclosed to service providers where necessary to deliver services, process transactions, protect our rights, respond to lawful requests or meet legal requirements.

6. Security and Retention

We take reasonable measures to protect personal information against unauthorised access, alteration, loss, misuse or disclosure. Information is retained for as long as reasonably necessary for the purposes described in this policy and for applicable accounting, legal, security and dispute-resolution requirements.

7. Your Choices and Rights

Subject to applicable law, you may request access to or correction of your personal information, or raise questions about how it is processed. We may need to verify your identity before responding. Some information may need to be retained where the law requires it.

8. Cookies and Similar Technologies

Our website or service providers may use cookies or similar technologies for essential functionality, security, preferences and website performance. Browser settings may allow you to control some cookies, although disabling essential cookies may affect certain functions.

9. Changes to This Policy

We may update this policy when our services or legal obligations change. The latest version will be published on this page with its updated date.

10. Contact Us About Privacy

For privacy enquiries, contact admin@newwex.com or +6011-5206 7676.